One platform. Three levels of operational depth.
Every plan includes unlimited users, unlimited donor records, complete data privacy, and a sandbox environment. The right tier depends on the scope of your operation — not the size of your team or your donor file.
Foundation
For teams that need one complete, reliable system of record for donors, gifts, and appeals.
A complete donor system of record. Every gift credited to the appeal that raised it, every household addressed correctly, every donor thanked and receipted, and every year-end statement ready in January.
Choose this plan if
you need a complete donor CRM — gifts and recurring giving, campaigns and direct mail, receipts and thank-yous, year-end statements, tasks, and reporting — without events, inventory, or advanced analytics.
- Donor and household management — profiles, giving history, relationships, organizations, and validated addresses
- Gift processing, recurring giving, daily batches, reconciliation, and year-end tax statements
- Campaigns, appeal source codes, and direct mail — segments, ask amounts, labels, mail-house files, and merged letters
- Receipts and thank-you emails in your own words, sent by your own rules
- Tasks, pre-built reports, role-based dashboards, guided import, and full security
Professional
For established teams running day-to-day fundraising and operations in Auradonors.
Everything in Foundation plus the depth established organizations need: events and ticketing, inventory and fulfillment, lapse-risk and engagement scores on every donor, saved segments, the custom report builder, and automations that create tasks and tag donors.
Choose this plan if
you run fundraising events, ship products or premiums, or want donor scores, saved segments, the custom report builder, and automations that assign work across departments.
- Events and ticketing — branded registration pages, a staff box office, tables and sponsorships, and check-in from any phone
- Lapse-risk and engagement scores on every donor, advanced donor analytics, and saved segments you can mail, report on, and automate
- Inventory, fulfillment, and shipping for premiums and product-based fundraising
- Custom report builder, scheduled delivery, composable dashboards, and branded exports
- Automations that create tasks and tag donors, plus Mailchimp and tax-calculation integrations
Enterprise Partner
For high-volume organizations where donor operations are business-critical and Auradonors becomes a core operating platform.
Everything in Professional plus the team that keeps it running for you — your migration, your data on your own servers if you prefer, integrations and reporting built with your team, written support commitments, and a share of the roadmap.
Built around your migration, integrations, reporting, support needs, and operational complexity.
Choose this plan if
Auradonors runs your fundraising and you want the team behind it: your migration carried out with you, your data on your own servers if you prefer, integrations and reporting built with you, and a say in what gets built next.
- Your migration planned and carried out with you
- Your donor data on your own servers, if you prefer — we run the updates
- A share of the roadmap: capabilities you ask for, built into the product on an agreed schedule
- A dedicated support relationship with written response-time and uptime commitments
- Integrations, reporting, API and webhooks, planned and built with your team
- Quarterly reviews with outcome numbers — retention, lapsed donors won back, appeal return
Most established organizations start with Professional. Foundation suits smaller teams, and Enterprise Partner is a custom-scoped partnership for high-volume operations.
Every plan includes
Your price is your price — even as your donor base grows.
Most donor platforms tie your bill to the size of your donor file or the money you raise, then charge again for each module you switch on — events, volunteers, analytics. Auradonors does not. One plan price covers your whole team and your whole donor file, and everything on your plan is included — so the price you see is the price you keep.
Tiers are based on operational complexity — not headcount.
Foundation is a complete system of record: donors and households, gifts and recurring giving, campaigns, appeal codes, and direct mail, receipts and thank-yous, and year-end statements. At $399 a month — with unlimited users and unlimited donor records — it costs less than the staff hours it gives back.
Professional is built for organizations whose fundraising goes beyond the donor file into events, products, and fulfillment — or who want lapse-risk and engagement scores, saved segments, the custom report builder, and automations that assign work across a team. The price reflects the operational scope it supports, not the number of people logging in.
Enterprise Partner is custom-priced because the engagement is. For high-volume operations, the work spans migration, integrations, reporting depth, and a dedicated support relationship — so we scope the price with you rather than list a number that would not fit.
Compare plans
| Feature | Foundation | Professional | Enterprise Partner |
|---|---|---|---|
| Core platform | |||
| Unlimited users | |||
| Unlimited donor records — no per-record or revenue-based pricing | |||
| Complete data isolation and privacy | |||
| Your donor database on your own servers, if you prefer | — | — | |
| Audit history of changes | |||
| Multi-factor authentication | |||
| Sandbox environment | |||
| Soft-delete and data recovery | |||
| Operations log and failure alerts | |||
| Background-activity monitoring | |||
| Export any list or report; a complete copy of your data on request | |||
| Donor & contact management | |||
| Donor profiles, giving history, and relationship mapping | |||
| Households with joint addressing, greetings, and combined giving | |||
| Organizations and the people who belong to them | |||
| Notes, tags, and file attachments | |||
| Address validation (US and international) | |||
| Change-of-address (NCOA) results reviewed and applied, with undo | |||
| Duplicate detection and contact merge | |||
| Personal-data erasure that keeps the giving record | |||
| Department roles and granular permissions | |||
| Giving & payments | |||
| Credit card and ACH processing | |||
| Cash, check, and offline gift entry | |||
| Split gifts across multiple funds | |||
| Recurring giving | |||
| Refunds, voids, and adjustments | |||
| Daily batches and processor reconciliation | |||
| Processing-fee configuration | — | ||
| Campaigns & appeals | |||
| Campaigns with appeal source codes for every channel | |||
| Gifts and recurring charges credited to the appeal that raised them | |||
| Appeal results — responses, revenue, new donors, cost, and return | |||
| Response curves, channel performance, and appeal coverage reports | |||
| Require an appeal on every gift | |||
| Direct mail | |||
| Mailings split into segments, each with its own appeal, letter, and cost | |||
| Ask amounts calculated from each donor's own giving | |||
| One piece per household, addressed the way they like | |||
| Mailing labels and mail-house files in the layout your vendor expects | |||
| Merged letters with reply slips, ready to print | |||
| Who was left out and why — opt-outs, no address, inactive | |||
| Quantities and costs filled in on the appeal when you mark it mailed | |||
| Mail audiences from saved segments and donor scores | — | ||
| Receipts & acknowledgments | |||
| Gift and recurring receipts in your own wording and design | |||
| Automated thank-you emails — different words for different donors | |||
| Hold emails for review before they go out | |||
| A record of every email each donor was sent | |||
| Opt-out tags that stop the emails and mail a donor declined | |||
| Year-end tax statements, emailed or printed in bulk | |||
| Ready-for-pickup notices | — | ||
| Tasks & follow-up | |||
| Task assignment, priorities, and due dates | |||
| Reminders and recurring task schedules | |||
| Notifications and team workload visibility | |||
| Reporting & analytics | |||
| Pre-built report library | |||
| Role-based dashboards | |||
| Export to Excel, PDF, and CSV | |||
| Custom report builder | — | ||
| Scheduled report email delivery | — | ||
| Advanced donor analytics (RFM, lifecycle, retention) | — | ||
| Lapse-risk and engagement scores on every donor | — | ||
| Saved segments (cohorts) you can reuse everywhere | — | ||
| Composable custom dashboards | — | ||
| Branded report exports | — | ||
| Custom report & dashboard design (built with you) | — | — | |
| Events & ticketing | |||
| Galas, dinners, classes, and online or hybrid events | — | ||
| Branded registration pages you can place on your own website | — | ||
| Tables, sponsorships, promo codes, and member pricing | — | ||
| Staff box office, invoicing, and pay at the door | — | ||
| Day-of check-in from any phone, including volunteer links | — | ||
| The gift and the ticket value separated on every receipt and tax statement | — | ||
| Waitlists, seating, and repeating events | — | ||
| Inventory & fulfillment | |||
| Product catalog, variants, and bundles | — | ||
| Stock tracking and low-stock alerts | — | ||
| Fulfillment queue and partial shipments | — | ||
| Staff discounts and scheduled sales on products | — | ||
| Thank-you premiums for gifts over a set amount, with their value taken off the tax-deductible part | — | ||
| Packing slips and shipping integration | — | ||
| Automation & integrations | |||
| Automation rules engine | Thank-you emails | All actions | All actions |
| Advanced automation triggers (field changes, segment membership) | — | — | |
| Mailchimp list sync | — | ||
| Automated sales-tax calculation | — | ||
| API access | — | — | |
| Webhooks for your own systems | — | — | |
| Onboarding & partnership | |||
| Onboarding and data migration | Self-service guided | Self-service guided | Dedicated migration project |
| Named implementation lead | — | — | |
| Hands-on configuration and implementation | — | — | |
| Support | Standard (in Aura and by email) | Priority (same-day critical) | Dedicated channel, written response-time and uptime commitments |
| Support requests inside Aura — screenshots, the whole conversation, and when to expect a reply | |||
| Messages with the Auradonors team inside Aura — your organization's channel, direct messages and groups | — | — | |
| Integrations planned and built with your team | — | — | |
| Quarterly reviews with outcome numbers (retention, lapsed donors won back, appeal return) | — | — | |
| Roadmap commitments — capabilities you ask for, built into the product on an agreed schedule | — | — | |
| Early access to new features | — | — | |
What an Enterprise Partner engagement includes.
Professional is the full operational platform — software your team runs themselves. Enterprise Partner is a different thing: a working partnership for organizations where Auradonors is core operating infrastructure. It adds the programmable layer — API, webhooks, and advanced automation — the option to keep your donor data on your own servers, and, more importantly, a team that configures, builds, and refines the platform alongside you. It is scoped by access and outcomes, not by a longer feature list.
A dedicated migration project
We map, validate, and move your data — and rehearse the cutover before we switch you over. A managed project, not a self-service wizard.
A named implementation lead
One person who knows your operation, owns your configuration, and is accountable for a clean launch.
Your donor data on your own servers
If your board or IT team wants the database on servers you control, we run Auradonors against it — updates, monitoring, and maintenance windows included.
A dedicated support relationship
A private channel with written response-time and uptime commitments, scaled to a business-critical operation — not a shared queue.
Integrations planned and built with you
API and webhook access, plus the work of connecting Auradonors to your website, donation pages, payment processor, and the rest of your systems.
Custom report and dashboard design
We build the reporting and analytics infrastructure your leadership needs, with you — not a blank builder handed over.
A share of the roadmap
Capabilities you ask for are built into the product on an agreed schedule — maintained and improved with every release, not custom code that ages on its own.
Quarterly reviews with outcome numbers
Retention, lapsed donors won back, and appeal return, reviewed with your leadership every quarter — and what we change next because of them.
The triggers that move organizations between tiers.
Move up when you start running fundraising events or shipping premiums and products — or when you want donor scores and saved segments to decide who hears from you, the custom report builder, and automations that create tasks and tag donors rather than just sending email. The shift is operational scope, not headcount.
Move up when Auradonors becomes load-bearing for multiple teams and transaction volume scales materially — or when API access, advanced automation, integration planning, and a dedicated support relationship become the priority.
Not sure which plan fits your organization?
Raising money through the mail, the phones, and recurring giving, and need one reliable system? Start with Foundation.
Running events, shipping premiums, or wanting donor scores and deeper reporting? Professional is usually the right fit.
Running a high-volume operation where donor management is mission-critical and you need a hands-on platform partnership? Talk to us about Enterprise Partner.
Tell us about your current workflows, your team, and what is breaking down. We will recommend the right plan — and if Auradonors is not the right fit, we will tell you.
Talk through your operationNo pressure. No sales games. Just an honest conversation about your operations.
Frequently asked questions
Are campaigns, appeals, and direct mail included on Foundation?
Are events included on Foundation?
Can we migrate from our current system?
How do you keep our data private?
What does onboarding look like?
What happens to our data if we change plans or cancel?
Does pricing change as we grow?
How do donor scores work?
Why is there no free or starter tier?
How do I know which plan is right for my organization?
What is the difference between Professional and Enterprise Partner?
Why is Enterprise Partner custom priced?
Is Enterprise Partner unlimited custom development?
Can we start on Professional and move to Enterprise Partner later?
What kind of organizations need Enterprise Partner?
Can we keep our donor data on our own servers?
Is there a discount for annual billing?
Your fundraising operation deserves purpose-built infrastructure.
Schedule a 30-minute conversation. We will walk through your current workflows and give you an honest answer about whether Auradonors is the right fit.